Mahanagar Telephone Nigam Limited ( working in metro cities like Delhi and Mumbai. They are active as an internet service provider (ISP) in the African country Mauritius also. This state owned company had a monopoly in Mumbai, until the telecom sector was opened to other service providers in the year 1992. MTNL broadband believes in the Transparency which makes the service different from other broadband service providers in India. Government of India carries the 100% possession of MTNL broadband in Mumbai.
The high competition observed in the Indian telecommunication sector for the recent years, especially in Mumbai, could cause a negative impact on the market and revenue of MTNL. However, they are considered as the most experienced and reliable Telecommunication service providers in Mumbai city. The Fiber-to-the-home (FTTH), a world class path breaking optic fiber technology and Broadband plans on VDSL Technology are important services provided by the MTNL in Mumbai. These kinds of updated services along with the well maintenance of relations with customers make MTNL the favorite broadband service provider in Mumbai.
History of MTNL in MumbaiMTNL's history in Mumbai starts in the year of 1882, with the establishment of the company called Bombay Telephone. The company set up the first telephone exchange in Mumbai. The Bombay Telephone, now MTNL played an active role in upgrading the quality of telecom services in the Mumbai city. They are the first service providers to launch the 3G Mobile service in Mumbai and India as well. More than 45 lakh of Mumbaites make use of MTNL services to meet their telecommunication needs. MTNL is the pioneer in VoIP and IPTV services in the commercial capital of India, Mumbai. Over the past decades they have worked restless to ensure a better internet service in the Mumbai city.
MTNL Broadband Services in MumbaiThe Fiber-to-the-home (FTTH) is the most important feature of the MTNL broadband service. This fiber network offers a high speed of access up to 10 GBPS. Apart from this services like HDTV, IPTV, video on demand, 3DTV, Bandwidth on Demand, interactive gaming, Video conferencing and several other Value-Added-Services are provided by the MTNL in the Mumbai city. 'Always-on' is the name of the broadband service given by MTNL and the service is capable of providing a download speed up to 4Mbps with assured minimum speed of 256 kilo bits per second (kbps) to all of its individual telephone subscribers.
In terms of market share MTNL is the largest internet service providers in Mumbai. They even have a third place in the list of largest internet service providers in India, even though their presence is active only in two circles, Mumbai and Delhi. MTNL is one among the few ISPs (internet service providers) allows the internet users in Mumbai to enjoy truly unlimited broadband plans with Fair Usage Policy. By making use of the dialup and DSL facilities, MTNL provides tri band internet services all over the Mumbai city. The tri band service of MTNL enables the internet users to access features such as video on demand, IPTV and games on demand.
Initially MTNL provided a minimum speed of 256 kbps to all its broadband plans but in 2012 they increased this into 512 kbps and became the first ever ISP in India to opt for a minimum broadband speed from 256 kbps to 512 kbps. In 2013, the MTNL has declared that they would be increasing the speed of all its existing unlimited broadband plans in Mumbai to a minimum of 1 mbps, without any additional charges. MTNL also leases lines through BSNL and VSNL in Mumbai.
Bill payment and tariff of MTNL in MumbaiMTNL provides the internet services with a reasonable tariff when compared to the other internet service providers in Mumbai. Presently MTNL has 5.5 lakh broadband customers in Mumbai. As the convenience of the customer is the primary concern of MTNL, they provide a no. of options for the payment of the bills to the customers. The MTNL bills can be settled online with maximum ease.
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